An electronic prescription is a prescription written and signed by a doctor that will be stored in the national Prescription Centre. The Prescription Centre is maintained by Kela, and it makes it possible for all pharmacies to supply medicine safely and efficiently.

Electronic prescriptions help doctors check the patient’s overall situation and prevent harmful combined effects and overlap. Pharmacists and nurses can also examine the data with the patient’s consent.

Electronic prescriptions utilise a centralised medicine database that contains up-to-date information about medicines, prices and coverability. This ensures that healthcare and pharmacies have the same data.

You can see your valid prescriptions in Pihlajalinna’s Health App and in the MyPihlajalinna service. You can also review your prescriptions in MyKanta.

You can find the price of electronic prescriptions in our price list: Price list

The fee for electronic prescriptions covers fees created by the use of Prescription Centre, the prescription archive and the medicine database.

The fee does not cover Pihlajalinna Occupational Health Care’s services or visits that are part of the payment ceiling.

The fastest way to renew your prescription at Pihlajalinna is in the Health App. You can also renew your prescription by calling us. You may be asked to see a doctor or to go through test before your prescription can be renewed.

More information: Prescription renewal

We can use a paper prescription or issue one over the phone instead of an electronic one only due to technical issues or if the need for medication is urgent and the prescription cannot be issued electronically due to an exceptional situation or for some other reason.

A prescription can also be issued on paper or by telephone at the request of the pharmacy if a technical issue prevents the prescription from being delivered. In this case, the prescription will be reissued as an electronic one at the pharmacy and stored in the Prescription Centre.

Prescriptions and their delivery data will be stored at the Prescription Centre for 30 months, i.e., 2.5 years. After this, the data will be moved to the prescription archive, where they will be stored for control and research purposes for 10 years.

Data in the Prescription Centre can only be used by healthcare professionals, pharmacists in pharmacies as well as students in these fields when you visit healthcare or a pharmacy. The patient’s consent must always be requested before accessing the information.

Prescriptions transferred to the prescription archive can no longer be used by healthcare and pharmacies. The prescription data can be used for monitoring, drug safety monitoring, reimbursements and research. For these purposes, the data can be used by, among others, National Supervisory Authority for Welfare and Health Valvira, regional state administrative agencies, Finnish Medicines Agency Fimea, and Kela.