Booking and cancelling an appointment
You can book an appointment for most of Pihlajalinna's services online. Our customer service is always ready to help you with booking if needed.
Booking and cancelling an appointment
You can book an appointment for most of Pihlajalinna's services online. Our customer service is always ready to help you with booking if needed.
You can book an appointment for Pihlajalinna’s services conveniently through
Pihlajalinna Health App.
If you have a referral for an examination or procedure, please call 010 312 010 to schedule your appointment.
If you want to cancel an existing appointment, you can do so online in the MyPihlajalinna service, in the Health App or by calling us. Booked appointments can be cancelled for free up to 24 hours before the appointment.
Scheduling an appointment
You can schedule an appointment for Pihlajalinna’s services conveniently online or in the Pihlajalinna Health App.
Use our digital channels to make appointments for the following services:
specialist visits
laboratory
vaccinations
emergency services
remote appointments, such as telephone and video appointments.
If you need help with scheduling an appointment, you can also call our customer service. Our customer service helps you around the clock every day of the year.
How do I schedule an examination?
If you are coming in for a laboratory test, you can book an appointment online or in our app. Please note that some of our laboratories are only open by appointment. For more information, see details of our locations.
For the following exams, you need a referral from a doctor, and the appointments must be scheduled with our customer service:
imaging
allergy and challenge tests
clinical physiological examinations
endoscopies.
If you have a referral, schedule your appointment by calling our customer service at 010 312 010. In some cases, the exam may be conducted in connection with the doctor’s appointment without a separate appointment.
How do I schedule a procedure or surgery?
You can book an appointment with a specialist to assess the need for a surgery or procedure online.
If you already have a referral for a procedure or surgery, please schedule it by calling our customer service at 010 312 010.
Cancelling an appointment
If you have to cancel a booked appointment, you can do so
in the Pihlajalinna Health App
by calling our customer service.
Booked appointments can be cancelled for free up to 24 hours before the appointment. We reserve the right to charge the full price of the booked service for any cancellations made after this and for any uncancelled appointments.